Payments and invoices
After your hospital stay, you will not have to pay anything when you leave. Advance payments are never requested, except for aesthetic procedures or for patients who are not registered with a Belgian health insurance fund. In this case, you pay the advance to the hospital by bank transfer no later than two weeks prior to the operation. You will find the details for this on your informed consent form.
Receipt of your invoice
Receipt of your invoiceThe invoice will either be sent by post to your home address or sent to you electronically by e-mail (if we have your e-mail address on record). You will typically receive your invoice within seven weeks after the end of the month in which you were discharged from the hospital. Only if your medical records can be completed.
Be advised that you will receive a hospital invoice when you come for a consult at your doctor's private practice and/or if there is an examination or sample collection at our hospital laboratory. In certain specialist cases (e.g. molecular biology), our laboratory forwards the sample to another lab. If so, you may receive an invoice from Ghent University Hospital or Antwerp University Hospital.
Cancelling your appointment
Cancelling your appointmentTo cancel your appointment, contact your physician’s secretariat. You may cancel your booked appointment up to 24 hours in advance.
If you cancel later or not at all, you will be charged a flat fee of €25.00. Any exceptions to this rule are listed on the department's appointment page.
Paying your invoice
Paying your invoiceYou must pay your invoice within 30 days of the issue date. If your invoice has not been paid within that period, a conventional compensation of 10%, with a minimum of €25.00, is legally due without notice of default. In addition, interest equal to the legal interest rate plus 2% will be payable from the due date.
You will receive a payment reminder by text message should the invoice remain unpaid. In that case, the invoice might have ended up in your spam folder .
Explanation on your invoice
Explanation on your invoiceAfter your stay, you will receive your hospital invoice. The form of this document and the information it contains are entirely determined by the government.
On the first page of your invoice, you will find a summary of all costs. Your mandatory health insurance pays a large part of your costs directly to the hospital. This amount is also communicated for your information on this first sheet, at the bottom of the summary. There are three columns:
Column 1 | Column 2 | Column 3 |
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This contains the amounts paid by the mandatory health insurance. | These are the statutory payments to be paid by the patient such as co-payments: fixed, pre-determined amounts for fees or medicines that are to be reimbursed. | Here you will find the costs for room supplements, non-reimbursed medicines, fees and additional costs. |
Column 1 and column 2 together form the fee legally set by the NIH. The costs mentioned in columns 2 and 3 are charged to the patient. At the end of the invoice you will find the 'balance to be paid by the patient' and the account number to which you can transfer the amount.
Your invoice is further detailed into the following sections:
1. Accommodation costs | These are the costs for your stay in the hospital: room usage, meals, nursing. If you opted for a single room, the room supplement will also be listed in this section. |
2. Flat rate costs | Part of the costs will consist of a fixed amount (lump sum), even if you have not used those services. |
3. Pharmacy costs | These are the costs charged by the hospital pharmacy, for example for medication, medical devices and implants. In addition to co-payments and supplements, statutory delivery fees can also be charged. |
4. Fees | The fees for physicians, dentists, physiotherapists and midwives. |
5. Other supplied goods | Costs for, among other things, plaster casts and blood products. |
6. Patient transport | Transport costs, urgent or non-urgent, incurred by the hospital. |
7. Miscellaneous costs | During your stay in the hospital, a number of products and services will be made available to you to improve the quality of your stay, such as TV, internet, soap, water, fridge... A flat rate of €8 per day will be charged for this. These non-medical costs are entirely at the expense of the patient and are not reimbursed by the mandatory health insurance scheme. An overview of these costs can be found at the bottom of this page. |
8. VAT | If applicable, you pay VAT on aesthetic operations such as breast augmentation. VAT is also calculated based on the flat-rate accommodations fee and for meals for rooming-in, if applicable. |
Doctors’ status regarding the health insurance fund
Doctors’ status regarding the health insurance fundWould you like to know what your physician's status regarding the health insurance fund is? You can find this information on your physician's contact page.
Every two years, the government, physicians' associations and health insurance funds conclude a convention (or agreement) on official physicians’ fees. Since the profession of medical physician is a liberal profession, any physician can choose whether or not to accept this convention.
There are three types of status: physicians who are fully covered by agreement with the health insurance fund, physicians who are not covered by agreement with the health insurance fund and physicians who are partially covered by agreement with the health insurance fund.
Physicians fully covered by agreement with the health insurance fund (C) |
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These physicians apply the contractual fee. After reimbursement from the health insurance fund, you only pay your personal share (or co-payment). |
Physicians not covered by agreement with the health insurance fund (NC) |
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These physicians set their own rates (or fees). After reimbursement from the health insurance fund, you pay your personal share (or co-payment) and possibly a fee supplement. |
Physicians partially covered by agreement with the health insurance fund (P) |
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These physicians only apply the contractual rate on certain days and times. On other days and at other times they are free to set their own rates (or fees). |
The letters C, NC and P on your invoice stand for 'fully covered by agreement with the health insurance fund', 'not covered by agreement with the health insurance fund' and 'partially covered by agreement with the health insurance fund' respectively.
The cost of the room per day is paid by the RIZIV (National Institute for Sickness and Disability Insurance). The patient pays the co-payment and additional surcharges. You also pay part of the contractual fee (statutory amount). This depends on your mandatory health insurance and hospitalisation insurance.
If you are staying in a single room, the physician may charge a fee supplement. The fee (or honorarium) is the fee charged by physicians, dentists, physiotherapists, midwives or speech therapists for their services.
Price of your room and fee supplements
Price of your room and fee supplementsYour choice of room does not affect the quality of care or treatment. The difference only has to do with more comfort and greater privacy.
- These fee supplements apply for your attending physician as well as for other physicians involved in your operation or treatment.
- The mandatory health insurance (or health insurance fund) does not intervene in the cost of these fee supplements. Depending on your insurance policy, your hospitalisation
insurance will cover (part of) these fee supplements. - In the outpatients clinic, a physician who is not covered by agreement with the health insurance fund can charge a fee supplement of up to 150%.
- The maximum fee supplement in our hospital is 0% for a double or multi-occupancy room and 150% for a single or ‘single plus’ room.
Maximum fee supplement | Patient room with two or more patient beds | Single room |
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Physician who is fully covered by agreement with the health insurance fund* | 0% | 150% |
Physician who is not covered by agreement with the health insurance fund* | 0% | 150% |
Patient’s social status** | 0% | 150% |
(*) You can find more about the physician's status further up.
(**) Your social status is communicated by your mandatory health insurance, e.g. chronically sick, long-term unemployed older than 50 years...
Room supplements also apply when you opt for a single room:
- 65 € per day for an ordinary single room (= VAT exempt)
- 85 € per day for a single room in the maternity ward (standard room) (= VAT exempt)
- €160.00 per day for a single room plus on the Maternity Ward (only at Maria Middelares General Hospital)
- 0 € per day for a single room on the children's ward
You also pay an accommodation flat fee, a fixed amount for the use of e.g. television, WiFi, water... This flat rate is €8 per day (= price incl. VAT).
Kostenraming
KostenramingRooming-in (blijven slapen)
Rooming-in (blijven slapen)Rooming-in (blijven slapen)
Als een van je familieleden of naasten wordt opgenomen, kan je aangeven de patiënt te willen vergezellen tijdens de opname.
- Dat kan op de afdeling neonatologie, de afdeling materniteit en de afdeling pediatrie. Er zijn zetels ter beschikking die openplooien tot een bed. Voor persoonlijke hygiëne kan de badkamer van de patiëntenkamer bij wie je verblijft worden gebruikt.
- Dat kan niet bij een reguliere opname op andere afdelingen. Uitzonderingen zijn mogelijk in specifieke situaties, bv. een mantelzorger die blijft slapen bij een persoon met een beperking. Bespreek dit met de hoofdverpleegkundige van de verpleegafdeling waar de patiënt verblijft.
- Waken wordt niet gezien als rooming-in en is steeds toegestaan.
De hotelfunctie gaat gepaard met een aantal kosten:
- Logement op de kamer van de patiënt: 15 euro per nacht
- Logement op een aparte patiëntenkamer: 65 euro per nacht
De extra bestelde dranken, maaltijden of snacks komen ook op de afrekening van de kamer. Via onderstaand document krijg je een indicatie van de prijzen.
Meest gevraagde producten en diensten
Meest gevraagde producten en dienstenList of the most requested products and services at Maria Middelares General Hospital
DownloadContact bij vragen over je factuur
Contact bij vragen over je factuur
Tel. +32 (0)9 246 20 20
E-mail: facturatie@mijnziekenhuis.be
Pease contact the invoicing department with any questions you may have about your invoice. The department is available by phone Monday to Friday 9am to 12pm and 1pm to 2pm.
Downloads
DownloadsBekijk hieronder enkele nuttige documenten met betrekking tot je factuur.