Social Services and arranging assistance

Our colleagues from Social Services ensure a smooth transition from home to hospital and back.

Fifteen social workers are at your service for support, information, advice, referrals and assistance.

A visit or admission to a hospital is one of the many links in the care chain. We help ensure a smoother transfer between those links. The social support we provide can start before, during or after a visit or stay in our hospital.

Social Services chiefly help in arranging for different types of care, assistance and administration associated with being ill. Collaboration with the patient themselves, their relatives and care providers at and outside the hospital is a must in this process.

For whom?

The provisions of Social Services are available to everybody.

Patients
Informal caregivers, relatives, important loved ones
Care providers, health care professionals, referrers

What can we help with?

Arranging for and coordination of care
- Preparations for hospital discharge, transport
- Information, advice and referral to e.g. home care services, elderly care services
- Consultation and coordination with the GP, specialist, home care services and other healthcare professionals
Actively listening and giving advice, providing psychosocial support, support for relatives and close acquaintances
Social-administrative support: arranging for sick leave, career breaks and returning to work etc.
Financial advice (e.g. OCMW (social welfare) applications, hospitalisation insurance)
Legal support, explaining power of attorney

Psychosocial support
Hospitalisation may have an emotional impact on the patient themselves but also on their family or the people around them. Social workers can provide support, provide advice or act as a listening ear.
Care coordination
Hospital stays are often brief. Subsequent home care, recuperation facilities or another adapted setting may be required. If required, transport can be arranged.
In consultation with the specialist, GP or other care professionals, we try to arrange care that is tailored to the patient.
Social and administrative support
A number of administrative matters, e.g. certificate for incapacity to work, hospitalisation insurance
Financial and legal support
Examples include OCMW applications, debts, interim administration, etc.

Only available in Dutch:

Onthaalbrochure algemeen

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Reporting an admission

Hospital stays are becoming increasingly shorter. Well-prepared admission and discharge procedures ensure a smooth transfer from home to hospital and back.

Will you yourself or a relative be admitted to hospital? Please inform us as soon as possible if you require support.

Click on the ‘Report an admission’ button below and complete the form. We will respond quickly.

Report an admission

Contact

General e-mail address: socialedienst@azmmsj.be

Social Services can be contacted:

Monday from 8.30am to 4.30pm
Tuesday from 8.30am to 6.30pm
Wednesday from 8.30am to 4.30pm
Thursday from 8.30am to 6.30pm
Friday from 8.30am to 4.30pm

Each department has a dedicated social worker. Feel free to call or e-mail for an appointment. Contact details can be found below. You can also ask a nurse or a staff at reception if a social worker is available.

Contact details by department

General surgery, abdominal, bladder, prostate, gynaecological and oncological surgery

Pakize Ergürbüz

Day hospital, intensive care, unplanned care, intermediate care

Cases are allocated to social workers based on the main condition. Please contact a social worker that is appropriate for the medical problem involved. If in doubt, contact a social worker or the department head for guidance.

Physiotherapy, Pain Clinic and Spine Unit

Lieselot Schellekens

Physical Medicine and Rehabilitation

Outpatient Cardiac Rehabilitation - Lotte Bruyneel
Outpatient Neurology Rehabilitation – Lies De Temmerman
Rehabilitation Orthopaedics – Anne Van Overmeeren
Rehabilitation Neurology – Maaike Verplancke

Geriatrics

Care Ward D601 zone 1 – Pakize Ergürbüz
Care Ward D601 zone 2 and 3 – Jelke Van Isacker
Care Ward D602 zone 1 and 2 – Valérie Geerinck
Care Ward D602 zone 3 – Pakize Ergürbüz
Ward D603 (room 1 to room 11, bed 1) – Sarah De Laender
Ward D603 (room 11 bed 2 to room 20) – Lies De Temmerman
Geriatric Day Hospital - Valérie Geerinck
Geriatric patient admitted from another ward (other than the geriatrics department) - Valérie Geerinck