Social Services and arranging assistance
Fifteen social workers are at your service for support, information, advice, referrals and assistance.
A visit or admission to a hospital is one of the many links in the care chain. We help ensure a smoother transfer between those links. The social support we provide can start before, during or after a visit or stay in our hospital.
Social Services chiefly help in arranging for different types of care, assistance and administration associated with being ill. Collaboration with the patient themselves, their relatives and care providers at and outside the hospital is a must in this process.
For whom?For whom?
The provisions of Social Services are available to everybody.
- Informal caregivers, relatives, important loved ones
- Care providers, health care professionals, referrers
What can we help with?What can we help with?
- Arranging for and coordination of care
- Preparations for hospital discharge, transport
- Information, advice and referral to e.g. home care services, elderly care services
- Consultation and coordination with the GP, specialist, home care services and other healthcare professionals
- Actively listening and giving advice, providing psychosocial support, support for relatives and close acquaintances
- Social-administrative support: arranging for sick leave, career breaks and returning to work etc.
- Financial advice (e.g. OCMW (social welfare) applications, hospitalisation insurance)
- Legal support, explaining power of attorney
- Psychosocial support
Hospitalisation may have an emotional impact on the patient themselves but also on their family or the people around them. Social workers can provide support, provide advice or act as a listening ear.
- Care coordination
Hospital stays are often brief. Subsequent home care, recuperation facilities or another adapted setting may be required. If required, transport can be arranged.
In consultation with the specialist, GP or other care professionals, we try to arrange care that is tailored to the patient.
- Social and administrative support
A number of administrative matters, e.g. certificate for incapacity to work, hospitalisation insurance
- Financial and legal support
Examples include OCMW applications, debts, interim administration, etc.
Reporting an admissionReporting an admission
Hospital stays are becoming increasingly shorter. Well-prepared admission and discharge procedures ensure a smooth transfer from home to hospital and back.
Will you yourself or a relative be admitted to hospital? Please inform us as soon as possible if you require support.
Click on the ‘Report an admission’ button below and complete the form. We will respond quickly.
General e-mail address: firstname.lastname@example.org
Social Services can be contacted:
- Monday from 8.30am to 4.30pm
- Tuesday from 8.30am to 6.30pm
- Wednesday from 8.30am to 4.30pm
- Thursday from 8.30am to 6.30pm
- Friday from 8.30am to 4.30pm
Each department has a dedicated social worker. Feel free to call or e-mail for an appointment. Contact details can be found below. You can also ask a nurse or a staff at reception if a social worker is available.
Contact details by department
General surgery, abdominal, bladder, prostate, gynaecological and oncological surgery
Day hospital, intensive care, unplanned care, intermediate care
Cases are allocated to social workers based on the main condition. Please contact a social worker that is appropriate for the medical problem involved. If in doubt, contact a social worker or the department head for guidance.
Physiotherapy, Pain Clinic and Spine Unit
Physical Medicine and Rehabilitation
- Outpatient Cardiac Rehabilitation - Lotte Bruyneel
- Outpatient Neurology Rehabilitation – Lies De Temmerman
- Rehabilitation Orthopaedics – Anne Van Overmeeren
- Rehabilitation Neurology – Maaike Verplancke
- Care Ward D601 zone 1 – Pakize Ergürbüz
- Care Ward D601 zone 2 and 3 – Jelke Van Isacker
- Care Ward D602 zone 1 and 2 – Valérie Geerinck
- Care Ward D602 zone 3 – Pakize Ergürbüz
- Ward D603 (room 1 to room 11, bed 1) – Sarah De Laender
- Ward D603 (room 11 bed 2 to room 20) – Lies De Temmerman
- Geriatric Day Hospital - Valérie Geerinck
- Geriatric patient admitted from another ward (other than the geriatrics department) - Valérie Geerinck
Gynaecology – Obstetrics – Fertility
- Cardiac Surgery - Lotte Bruyneel
Vascular Surgery - Pakize Ergürbüz
Hormonal and metabolic disorders and diabetes
Pulmonary diseases and allergies
Medical Oncology – Haematology
- Oncology and Oncology Day Hospital – Leen Verwee and Sofie Van De Gucht
- Pneumology and General Oncology - Sofie Van De Gucht
- Gastroenterology and Endocrinology - Leen Verwee
Oral, mandibular, and facial surgery
Renal disorders – Dialysis
- Hospitalisation and Dialysis: Tue – Thu – Sat – Sofie Van De Gucht
- Hospitalisation and Dialysis: Mon – Wed – Fri – Ellen De Seranno
Nuclear Medicine and Radiology
- Orthopaedics - Lieselot Schellekens
- Short stays – Anne Van Overmeeren
Plastic surgery, reconstructive surgery, aesthetic surgery
Psychiatric Department (PAAZ)
Voice disorders, head and neck surgery
- Head-neck surgery, ear, nose and throat disorders – Lies De Temmerman
- Elien Demeyer (department head)